Cancellation & Refund Policy
Fabric & Co is committed to providing a transparent and fair cancellation and refund process for all customers.
Orders can be cancelled only before they are shipped. Once an order has been dispatched, cancellation requests may not be accepted.
Returns are accepted only for products that are damaged, defective, or incorrect at the time of delivery. Requests must be raised within 7 days of receiving the product.
Returned products must be unused, unwashed, and in their original packaging with all tags intact. Items that fail quality checks may not be eligible for a refund.
Once a return is approved, refunds will be processed to the original mode of payment. Refunds typically take 7–15 business days to reflect, depending on the payment provider.
Items purchased during clearance sales or special promotional offers may not be eligible for return or refund, unless received in a damaged or defective condition.